Delivery Policy

After ordering online, you will receive an email confirmation containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. 

We deliver products Australia wide using Australia Post. Exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout. Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.

If you wish to query a delivery please contact us at success@quantumpublications.com.au

Refund & Returns Policy

If for any reason you are not completely satisfied with your purchase we will give you a 7 days money-back guarantee from the time you receive the goods. Please email us at success@quantumpublications.com.au within that time if you are not satisfied with your purchase so that we can resolve any problems.

This refund policy does not apply to goods which have been worn or used, damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken. All products must be returned in their original condition. All postage and insurance costs are to be paid by the buyer. We recommend that you return the product via Registered/Insured post and that you pre pay all postage. You assume any risk of lost, theft or damaged goods during transit and therefore advise you take out shipment registration of insurance with your postal carrier. QP will not be responsible for parcels lost or damaged in transit if you choose not to insure.